From receiving goods, supervising installation, commissioning, assisting customers repairing, maintaining, and managing, carefully service customer until the end.
7*24 hours of counseling service, offering the most effective and fastest service to ensure that the loss caused by the failure for customers is minimized.
Regularly inspect and visit all customers as per plans, and effectively carry out a series of maintenance and maintenance services for customers' equipment.
Patiently listen to customers' opinions and requirements, carefully solve their problem and provide high-quality services, and refuse any gifts privately.
Full day service: 7*24 hours of counseling service: offering the most effective and fastest service to resolve any problems for customers.
After signing a contract
Strictly perform the requirements according to contract, guarantee the customer's delivery time, and guarantee the product quality.
Arrange on-site engineers for supervising installation, arrange commissioning training for free, and train operators in safety and technology aspects.
Establish the service file management system, follow up and communicate with users in time, pay a return visit by e-mail at least once a month, and monitor customer' start up, maintenance and management.
As one of the best boiler manufacturers in China, our products include steam boilers, hot water boilers and thermal fluid heaters. Our company located in Wuxi, covers 150 thousand square meters of production area, equipped with first-class production equipment, passed the ISO9001:2000 international quality system certification.